DHARANI PRIYA, G.; JABARETHINA, G. A Study on Sustainable Competitive Advantage by Managing Service Quality at a Multi Speciality Corporate Hospital, Chennai. Prabandhan: Indian Journal of Management, [S. l.], v. 9, n. 7, p. 36–48, 2016. DOI: 10.17010/pijom/2016/v9i7/97787. Disponível em: https://www.indianjournalofeconomicsandresearch.com/index.php/pijom/article/view/97787. Acesso em: 22 oct. 2025.