JINDAL, Neena; SEHRAWAT, Anil; MEDURY, Y. Status of User-Centric E-Governance Practices in North India. Prabandhan: Indian Journal of Management, [S. l.], v. 9, n. 4, p. 18–29, 2016. DOI: 10.17010/pijom/2016/v9i4/90769. Disponível em: https://www.indianjournalofeconomicsandresearch.com/index.php/pijom/article/view/90769. Acesso em: 22 oct. 2025.