S. A., Vivek. Impact of Organizational Citizenship Behavior on Managerial Effectiveness. Prabandhan: Indian Journal of Management, [S. l.], v. 9, n. 2, p. 7–18, 2016. DOI: 10.17010/pijom/2016/v9i2/87228. Disponível em: https://www.indianjournalofeconomicsandresearch.com/index.php/pijom/article/view/87228. Acesso em: 22 oct. 2025.