MISHRA, Purna Chandra; KAR, Brajaballav; KAR, Nilamadhab; JENA, Damodar. Service Failure as Service Quality Indicator for Healthcare During the Pandemic. Prabandhan: Indian Journal of Management, [S. l.], v. 18, n. 1, p. 26–42, 2025. DOI: 10.17010/pijom/2025/v18i1/174106. Disponível em: https://www.indianjournalofeconomicsandresearch.com/index.php/pijom/article/view/174106. Acesso em: 21 oct. 2025.