DEVI PRASAD KOTNI, V. V.; KARUMURI, Venkateswarlu. An Empirical Study on the Identification of Salesforce Engagement Drivers: A Study of Selected Retail Outlets in Visakhapatnam. Prabandhan: Indian Journal of Management, [S. l.], v. 7, n. 7, p. 31–45, 2015. DOI: 10.17010/pijom/2014/v7i7/59340. Disponível em: https://www.indianjournalofeconomicsandresearch.com/index.php/pijom/article/view/59340. Acesso em: 22 oct. 2025.