KAR, Brajaballav; TRIPATHY, Arvind; PATHAK, Mallika Devi. What Causes Product Returns in Online Purchases? A Review and Research Agenda. Prabandhan: Indian Journal of Management, [S. l.], v. 15, n. 4, p. 46–62, 2022. DOI: 10.17010/pijom/2022/v15i4/162837. Disponível em: https://www.indianjournalofeconomicsandresearch.com/index.php/pijom/article/view/162837. Acesso em: 22 oct. 2025.