SHASHI REKHA, S. D.; AILEEN, J. Development of a Measurement Tool to Assess the Inpatient Experience in a Tertiary Care hospital. Prabandhan: Indian Journal of Management, [S. l.], v. 11, n. 4, p. 37–46, 2018. DOI: 10.17010/pijom/2018/v11i4/122834. Disponível em: https://www.indianjournalofeconomicsandresearch.com/index.php/pijom/article/view/122834. Acesso em: 22 oct. 2025.