SINGH, Harcharanjit; SAUFI, Roselina Ahmad; TASNIM, Rahayu; HUSSIN, Maizaitulaidawati. The Relationship Between Employee Job Satisfaction, Perceived Customer Satisfaction, Service Quality, and Profitability in Luxury Hotels in Kuala Lumpur. Prabandhan: Indian Journal of Management, [S. l.], v. 10, n. 1, p. 26–39, 2017. DOI: 10.17010/pijom/2017/v10i1/109101. Disponível em: https://www.indianjournalofeconomicsandresearch.com/index.php/pijom/article/view/109101. Acesso em: 21 oct. 2025.