Disruptive Innovation and Economic Value Creation : A Service Sector Perspective

Authors

  •   Surjit Kumar Kar Assistant Professor - Marketing & Strategy Department, IBS Hyderabad (Under IFHE- A Deemed to be University u/s 3 of the UGC Act, 1956), Hyderabad - 500 082
  •   Sunil Kumar Padhi Reader and HoD, Department of Social Science, Fakir Mohan University, Balasore, Odisha
  •   Munmun Samantarai Research Scholar, Department of Business Administration, Utkal University, Bhubaneswar, Odisha

DOI:

https://doi.org/10.17010/pijom/2016/v9i8/99773

Keywords:

Disruptive Technologies

, Reverse Innovation, Dual Adaptation, Economic Value Creation

D46

, O31, O32, O33

Paper Submission Date

, March 8, 2016, Paper sent back for Revision, July 13, Paper Acceptance Date, July 21, 2016.

Abstract

This paper explored the scope of disruptive and reverse innovation in emerging-market context and economic value creation for a sustainable competitive advantage by companies in the service sector. As a conceptual paper, it draws significantly on innovation literature. Illustrative Indian companies/ brands have maneuvered such skills by redefining the accepted innovation logic and cycle. There is symmetry in economic value creation at intermittent stages of the innovation cycle within a global value delivery network. Innovation-led economic value creation is insignificant of geographical subscription. Theory of economics explains the macro environmental factors defying the logic of straight extension to cross border markets and warrants for dual adaptation or new product invention in the host country. Flow of innovation, with timely intervention, can create economic value, and meet both commercial and societal needs. With a growth in venture capital funding for start-ups and kick start of "Make in India" kind of initiative by the government, this study becomes more pertinent.

Downloads

Download data is not yet available.

Downloads

Published

2016-08-01

How to Cite

Kar, S. K., Padhi, S. K., & Samantarai, M. (2016). Disruptive Innovation and Economic Value Creation : A Service Sector Perspective. Prabandhan: Indian Journal of Management, 9(8), 11–25. https://doi.org/10.17010/pijom/2016/v9i8/99773

Issue

Section

Innovation

References

Abernathy, W.J., & Clark, K.B. (1985). Innovation: Mapping the winds of creative destruction. Research Policy, 14(1), 3-22.

Adner, R. (2002).When are technologies disruptive? A demand-based view of the emergence of competition. Strategic Management Journal, 23 (8), 667-688. DOI: 10.1002/smj.246

Anderson, C., & Narus, J. A. (1998). Business marketing: Understand what customers value. Harvard Business Review, 76(6). Retrieved from https://hbr.org/1998/11/business-marketing-understand-what-customers-value

Arrow, K.J. (1962). Economic welfare and the allocation of resources for invention. In Universities-National Bureau Committee for Economic Research, Committee on Economic Growth of the Social Science Research Council (ed.), The rate and direction of inventive activity : Economic and social factors. Retrieved from http://www.nber.org/chapters/c2144.pdf

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.

Barney J. (1996). The resource-based theory of the firm. Organizational Science, 7 (5), 469-496. DOI: http://dx.doi.org/10.1287/orsc.7.5.469

Björkdahl, J. (2007) . Managing value creation and appropriation: ICT integration for business renewal (PhD Thesis). Department of Technology Management and Economics, Chalmers University of Technology, Gothenburg, Sweden.

Bower, J. L., & Christensen, C.M. (1995). Disruptive technologies: Catching the wave. Harvard Business Review, 73(1), 43-53.

Chao, R.O., & Kavadias, S. (2007). A theoretical framework for managing the NPD portfolio: When and how to use strategic buckets. Management Science, 54 (5), 907-921.

Charitou, C. (2001). The response of established firms to disruptive strategic innovation: Empirical evidence from Europe and North America (Ph.D. Disseration). London Business School, London, UK.

Charitou, C., & Markides, C. (2003). Responses to disruptive strategic innovation. MIT Sloan Management Review, 44 (2), 55- 63.

Chesbrough, H., & Rosenbloom, R. S. (2002). The role of the business model in capturing value from innovation: Evidence from Xerox Corporation's technology spin-off companies. Industrial and Corporate Change, 11 (3), 529-555.doi: 10.1093/icc/11.3.529

Christensen, C.M., & Raynor, M.E. (2003). The innovator's solution : Creating and sustaining successful growth. Boston : Harvard Business Press.

Dharani Priya, G., & Jabarethina, G. (2016). A study on sustainable competitive advantage by managing service quality at a multi speciality corporate hospital, Chennai. Prabandhan : Indian Journal of Management, 9 (7), 36-48. doi:10.17010/pijom/2016/v9i7/97787

Dierickx, P.J., & Cool, K. (1989). Asset stock accumulation and the sustainability of competitive advantage. Management Science, 35 (12), 1504-1511.

Dosi, G. (1982). Technological paradigms and technological trajectories. Research Policy, 11 (3), 147-162.

Dosi, G., Freeman, C., Nelson, R., Silverberg, G., & Soete, L. (1988). Technical change and economic theory. Retrieved from http://econpapers.repec.org/bookchap/ssalembks/dosietal-1988.htm

Ghemawat, P. (2001). Distance still matters: The hard reality of global expansion. Harvard Business Review, 79 (8), 137 - 147.

Gilbert, C.G. (2001). A dilemma in response: Examining the newspaper industry's response to the Internet (Unpublished DBA Thesis). Harvard Business School, Boston, USA.

Govindarajan, V., & Kopalle, P.K. (2006a). Disruptiveness of innovations: Measurement and an assessment of reliability and validity. Strategic Management Journal, 27(1), 189-199.

Govindarajan, V., & Kopalle, P. K. (2006b). The usefulness of measuring disruptiveness of innovations. Ex post in making ex ante predictions. Journal of Product Innovation Management, 23(1), 12-18.

Gupta, D. (2009). Indian economy: Future prospects & challenges. Prabandhan: Indian Journal of Management, 2 (5), 3-14. doi:10.17010/pijom/2009/v2i5/60993

Hamilton, W., & Singh, H. (1992). The evolution of corporate capabilities in emerging technologies. Interfaces, 22 (4), 13 - 23.

Hang, C., Chen, J., & Subramian, A.M. (2010). Developing disruptive products for emerging economies: Lessons from Asian cases. Research Technology Management, 53 (4), 21-26.

Hart, S. L., & Christensen, C. M. (2002). The great leap : Driving innovation from the base of the pyramid. MIT Sloan Management Review Magazine: Fall 2002, 44(1), 51-57.

Henderson, R. M. (1993). Underinvestment and incompetence as responses to radical innovation: Evidence from the photolithographic alignment equipment industry. RAND Journal of Economics, 24 (2), 248 - 270.

Henderson, R.M., & Clark, K.B. (1990) .Architectural innovation: The reconfiguration of existing product technologies and the failure of established firms. Administrative Science Quarterly : Special Issue: Technology, Organizations, and Innovation, 35 (1), 9-30.

Hippel, E. V. (1986). Lead users: A source of novel product concepts. Management Science, 32 (7), 791-805.DOI : http://dx.doi.org/10.1287/mnsc.32.7.791

Hogan, J. (2005). Being successfully disruptive. Medical Device Technology, 16 (5), 21-23.

Itami, H., & Nishino, K. (2009). Killing two birds with one stone profit for now and learning for the future. Long Range Planning, 43 (2-3), 364-369.doi:10.1016/j.lrp.2009.07.007

Kahneman, D., & Tversky, A. (1979). Prospect theory: An analysis of decision under risk. Econometrica, 47(2), 263-291.doi: 10.2307/1914185.

Kahneman, D., & Tversky, A. (1984). Choices, values and frames. American Psychologist, 39 (4), 341-350.

Khanna, T., Palepu, K.G., & Sinha, J. (2005). Strategies that fit emerging markets. HBR Spotlight, 83 (6), 63-74.

Kolaskar, A., Anand, S., & Goswami, A. (2007). Innovation in India. New Delhi : National Knowledge Commission. Retrieved from http://www.svc.ac.in/files/NKC_Innovation.pdf

Lazarus, D., Krishna, A., & Dhaka, S. (2014). Co creation capability spectrum for classification and scaling of processing services. Prabandhan: Indian Journal of Management, 7(1), 37-44. doi: 10.17010/pijom/2014/v7i1/59245

Mahadevan, B. (2000). Business models for Internet-based E-Commerce: An anatomy. California Management Review, 42 (4), 55 - 69.

Mahoney, J.T., & Pandian J.R. (1992). The resource-based view within the conversation of strategic management. Strategic Management Journal, 13 (5), 363-380.

Markides, C. (1997). Strategic innovation. MIT Sloan Management Review, 38 (3), 9 - 23.

Markides, C. (2006).Disruptive innovation: In need of better theory. Journal of Product Innovation Management, 23 (1), 19 - 25. doi: 10.1111/j.1540-5885.2005.00177.x

Markides, C. C., & Charitou, C.D. (2004). Competing with dual business models: A contingency approach. Academy of Management Executive, 18 (3), 22-36. doi: 10.5465/AME.2004.14776164

Markides, C.C., & Geroski, P.A. (2005). Fast second: How smart companies bypass radical innovation to enter and dominate new markets. London, Jossey-Bass Inc Pub.

Prahalad, C.K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68 (3), 79-93.

Ramamurti, R. (2009). The theoretical value of studying Indian multinationals. The Indian Journal of Industrial Relations, 45(1), 101-114.

Reinganum, J.F. (1983). Uncertain innovation and the persistence of monopoly. American Economic Review, 73(4), 741-748.

Reinganum, J.F. (1984). Practical implications of game theoretic models of R&D. American Economic Review (Papers and Proceedings), 74 (2), 61-66.

Schmidt, G. M., & Druehl, C.T. (2008). When is a disruptive innovation disruptive? Journal of Product Innovation Management, 25 (4), 347 - 369.

Spender, J.C. (1993). Competitive advantage from tacit knowledge? Unpacking the concept and its strategic implications (pp. 37-41). In B. Moingeon, & A. Edmondson (eds.), Organizational learning and competitive advantage. London : Sage Publications. DOI: http://dx.doi.org/10.4135/9781446250228.n4

Walsh, S.T., Kirchhoff, B.A., & Newbert, S. (2002). Differentiating market strategies for disruptive technologies. IEEE Transaction on Engineering Management, 49 (4), 341-351.

Wernefelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5 (2), 171-180.

Williamson, P., & Zeng, M. (2009). Chinese multinationals: Emerging through new global gateways (pp. 81-109). In R. Ramamurti & J. Singh (Eds), Emerging multinationals in emerging markets. Cambridge, U.K : Cambridge University Press.

Winter, S. (1987). Knowledge and competence as strategic assets, In D. J. Teece (ed.), The competitive challenge (pp.159-184). Cambridge, MA: Ballinger.

Zott, C., & Amit, R. (2009). The business model as the engine of network-based strategies. In P.R. Kleindorfer & Y.J Wind (eds.), The network challenge (pp.259-275). Upper Saddle River, NJ : Wharton School Publishing.